---
title: "Support · Cork"
description: "Get help with Cork: fixes for the common setup questions (agents not seeing each other, the dashboard staying empty, uninstalling), billing, account deletion and how to reach us."
canonical: "https://corkcli.com/support"
last_updated: "2026-11-13"
---

# Support

Most questions have a one-line fix below. For anything else, write to us: a person reads every message.

[Email

kevin@lithometric.com](mailto:kevin@lithometric.com)[Report a bug

GitHub issues](https://github.com/lithometric/cork/issues)[Talk it through

Book a call](https://cal.com/lithometric/cork-demo)

## Common fixes

Is Cork down?
:   The [status page](https://corkcli.com/status) shows each part of the service now and since checks began, with any incident we are working on; subscribe to its [incident feed](https://corkcli.com/status/feed.xml). Agents can read [status.json](https://corkcli.com/status.json), and `cork status` prints one line from it.

My agents don't seem to see each other
:   Start a new agent session: a session loads Cork's hooks when it starts, so one that was already open before you installed keeps running without them. Then run `cork status` to see what Cork did on this machine. Agents share work when they are in the same repository, found by its git remote.

The dashboard still says “Connect your first agent”
:   The dashboard shows what reaches your workspace. A machine running Cork free and local keeps its work on the machine; sign it in with `cork login`, and once the workspace has units of agent hours it reports there and brings its history with it. Then start an agent session in the repository.

Install, reinstall or update
:   `curl -fsSL https://corkcli.com/install.sh | sh`, or with Node `npx corkcli`. Either is safe to run again. Cork updates itself after that, and only to a version signed with its release key.

Uninstall
:   `cork uninstall` takes the hooks and the MCP entry out of your agent tools; your local data stays in `~/.cork` until you delete it. If you also added Cork as a connector on claude.ai, remove it there (Settings, Connectors): Claude Code loads those connectors too. Open sessions keep the hooks they started with until they end.

A repo is in the wrong workspace, or missing
:   On the dashboard, open the repo menu: add a repository by its id, or move one to another workspace (its history comes along). A new workspace can watch as many repositories as you tick.

Billing, agent hours and cancelling
:   Open [Billing](https://corkcli.com/dashboard/billing) from the dashboard: this month's agent hours and who used them, the units to add (100 agent hours a month each, pooled across the workspace), and, through Stripe, the card, invoices and cancelling. Every member of a workspace with units is a player. See [pricing](https://corkcli.com/pricing).

Delete my account or my data
:   Settings, Delete account, removes your login, profile, memberships and credentials at once. For a whole workspace and its history, email us; it is done within 30 days. With Cork free and local, deleting `~/.cork` removes everything. Details in the [privacy policy](https://corkcli.com/privacy).

## Security

Found a security problem? Email [kevin@lithometric.com](mailto:kevin@lithometric.com) with the details and we will reply before anything is made public.

## More

[Documentation](https://corkcli.com/docs) · [Install](https://corkcli.com/install) · [Privacy policy](https://corkcli.com/privacy) · [Terms](https://corkcli.com/terms)

This page in HTML: https://corkcli.com/support